Our customer, a large freight forwarder, called at 17:00 on a Monday afternoon. The previous week they had arranged for a full articulated lorry load of spare parts to be delivered to a boat that was docked in Setubal Port in Portugal near Lisbon from a company in Norwich. Unfortunately their customer had forgotten to load a very heavy important pallet of goods. These parts needed delivering by Wednesday 16:00 as the boat was due to leave, and the company in Norwich was now closed until 8am on Tuesday.
We dispatched a Mercedes Sprinter van with a 2 man crew to undertake the job due to the time restraints. The vehicle was loaded in Norwich and on its way at 8.30am on Tuesday. The vehicle was routed through the channel tunnel and down through France and into Spain, arriving at its destination on Wednesday 14:00. A distance of almost 1600miles. As well as the direct vehicle been cheaper for the customer than the other alternative of airfreight, there were less chance of any delays running by road.